Legal
Privacy Policy
Last updated: June 2025
1. Information We Collect
When you use MINARA, we collect:
- Account information: name, email address, phone number
- Order information: shipping address, payment details (processed by Razorpay — we never store card numbers)
- Usage data: pages visited, products viewed, search queries
- Device data: IP address, browser type, operating system
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to your customer service requests
- Improve our website and product offerings
- Send promotional emails (you may unsubscribe at any time)
- Prevent fraud and ensure platform security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Delivery partners (name, address, phone) to fulfill your orders
- Razorpay for payment processing — subject to their privacy policy
- Google if you use Google Sign-In
- Law enforcement when required by law
4. Data Security
We implement industry-standard security measures including SSL encryption, secure password hashing, and access controls. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies
We use cookies to maintain your session, remember your cart, and analyse website traffic. You can disable cookies in your browser settings, but this may affect some features of the website.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Withdraw consent for marketing communications
To exercise these rights, contact us at minaragifting01@gmail.com.
7. Data Retention
We retain your account data for as long as your account is active or as needed to provide services. Order records are retained for 7 years for legal and accounting purposes.
8. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Continued use of MINARA after changes constitutes acceptance of the updated policy.
9. Contact Us
For privacy-related queries, please email minaragifting01@gmail.com.